Privacy Policy

1. What is "Personal Information"?

"Personal Information" is data that can identify an individual or household, such as your name, email address, phone number, or photograph.

"Aggregate Information" is not Personal Information because it excludes data that could identify specific individuals or households. Our Privacy Policy does not restrict our use of Aggregate Information.

2. What information do we collect?

Information You Provide

Website Visitors

When you visit our Site, you may provide us with Personal Information when you request a quote, ask questions about our services, or sign up for our newsletter. This includes your name, email address, phone number, event details, and any other information you choose to share.

Event Guests

When you use our photo booth services at an event, you may provide Personal Information such as:

• Photos and videos of yourself
• Your name and email address (if you choose to receive your photos digitally)
• Phone number (for text message delivery of photos)
• Social media handles (if you choose to share directly to social platforms)

Clients

When you book our services, we collect:

• Contact information (name, email, phone number, address)
• Event details (date, location, type of event)
• Billing and payment information
• Service preferences and customization requests

Automatically-Collected Information

We automatically collect certain information when you visit our Site or use our services, including:

• IP address and device information
• Browser type and operating system
• Pages visited and time spent on our Site
• Referring website or search terms
• Date and time of visits

Cookies

We use cookies and similar technologies to enhance your experience on our Site:

• Session cookies: Help you navigate our Site and expire when you close your browser
• Analytics cookies: Help us understand how visitors use our Site
• Marketing cookies: Allow us to show you relevant advertisements

You can control cookies through your browser settings. Visit www.allaboutcookies.org for more information.

3. How do we use Personal Information?

We use Personal Information to:

• Provide our photo booth and event services
• Deliver photos and videos to event guests
• Process bookings and payments
• Communicate about your event or inquiry
• Send marketing communications (with your consent)
• Improve our services and customer experience
• Comply with legal obligations
• Protect against fraud and ensure security

4. Do we share Personal Information?

We may share Personal Information in the following circumstances:

With Event Hosts

If you're a guest at an event, we share the photos and videos from the event with the client who booked our services. The client may use these for their own purposes, including sharing on social media or in marketing materials.

With Service Providers

We work with trusted third-party service providers who help us operate our business, such as:

• Cloud storage providers for photo and video hosting
• Email and SMS delivery services
• Payment processors
• Analytics providers

As Required by Law

We may disclose Personal Information when required by law, court order, or government request, or when we believe disclosure is necessary to protect our rights or the safety of others.

Business Transfers

If Hello There You is involved in a merger, acquisition, or sale of assets, your Personal Information may be transferred as part of that transaction.

5. How do we protect your information?

We take the security of your Personal Information seriously and implement appropriate technical and organizational measures to protect it, including:

• Secure data encryption during transmission
• Restricted access to Personal Information
• Regular security assessments
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your Personal Information, we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your Personal Information:

• Access: Request a copy of the Personal Information we hold about you
• Correction: Request that we correct inaccurate information
• Deletion: Request that we delete your Personal Information (subject to certain exceptions)
• Opt-out: Unsubscribe from marketing communications at any time
• Data portability: Request your data in a portable format

To exercise any of these rights, please contact us using the information provided below.

7. Children's Privacy

Our services are not directed at children under 13. We do not knowingly collect Personal Information from children under 13 without parental consent. If we learn that we have collected Personal Information from a child under 13, we will take steps to delete that information.

8. California Residents

California residents have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what Personal Information we collect, use, and share
• The right to delete Personal Information (with certain exceptions)
• The right to opt-out of the sale of Personal Information (we do not sell Personal Information)
• The right to non-discrimination for exercising privacy rights

To make a CCPA request, please contact us using the information below. You may make up to two requests per 12-month period.

9. Do Not Track

Hello There You does not currently respond to "Do Not Track" browser signals. For more information about Do Not Track, visit www.allaboutdnt.org.

10. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read the privacy policies of any third-party sites you visit.

11. International Data Transfers

Your Personal Information may be transferred to and processed in countries other than your own. By using our services, you consent to the transfer of your information to countries with different data protection laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically.

13. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us through our contact form or at the contact information provided on our website.